Privacy Policy
How we collect, use, and protect personal information on 123legalsupport.com and related 123 Legal Support services (the “Services”). Capitalized terms follow the Terms of Service.
Information we collect
Account and contact. Name, email, phone, business address, username, and if you provide it, bar number or similar ID.
Transactions. Firm or company name, documents and other content you upload, and information needed to file, serve, or notarize.
Payment. Processors may collect card or bank details. We receive limited payment information (for example last four digits or a transaction id), not the full card number on this site.
Usage. Device, IP address, access times, approximate location from IP, crash and log data.
Messages. Information you include when you contact us. If you give us someone else’s information (for example a person to be served), you represent you are allowed to do so.
How we use information
- Operate the site and deliver process serving, eFiling support, and notary services
- Process payments and invoices
- Customer support and service notices (you cannot opt out of transactional mail about an order)
- Security, fraud prevention, and legal compliance
- Improve the Services and, where allowed, send marketing you can unsubscribe from
We may use anonymized or aggregated data that cannot reasonably identify you.
Cookies, ads, and analytics
We use cookies, including persistent cookies that can remember a login. You can block cookies in your browser; some features may not work. We do not change tracking because of browser “do not track” signals.
We may use Google Analytics, Google Ads remarketing, and similar advertising tools (including Meta custom audiences). Ads cookies do not give us access to your device files. Opt out of Google ads at adssettings.google.com and industry ads at optout.networkadvertising.org. To opt out of our Meta custom audience, email support@123legalsupport.com from the address you want removed, with the subject “Opting Out of Facebook Custom Audience Ads,” and include your name and email.
When we share information
We share information with vendors who help us run the Services (hosting, analytics, payment processors, communications, support, professional advisors). Third-party products you connect (including 123efile.com and the order form) have their own privacy terms.
We may disclose information if required by law, to protect rights and safety, or in a merger, financing, or sale of assets related to the Services. Affiliates and contractors who help deliver the Services must keep it confidential and use it only as this policy allows.
California and other privacy rights
Depending on your state, you may have the right to know what personal information we have, to request deletion, and to correct it. We do not sell personal information. To make a request, email support@123legalsupport.com. We may need to verify who you are. Access can be limited where the law allows (for example if it would reveal someone else’s information).
Marketing email includes an unsubscribe link. You cannot opt out of transactional messages about an order.
Security, retention, and location
We use industry-standard safeguards such as TLS/SSL, firewalls, and access controls. No method of transmission is 100% secure. We keep information as long as needed for the Services, legal obligations, and disputes, then delete or anonymize it.
Systems are primarily in the United States. If you use the Services from another country, you consent to processing in the U.S.
Children
The Services are not for children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have, we will delete it. Contact us if you believe a child under 16 submitted information.
We do not require sensitive information such as race, religion, health, or biometrics to use the Services. Case documents you upload may contain whatever the court papers contain; you control that content.
Changes
We may update this policy. The posted version is effective when published. For significant changes we will post a notice on the site and/or email the address we have for you. If you do not agree, stop using the Services.
Privacy questions: support@123legalsupport.com or (833) 693-3453.
